Train-the-Trainer Programme
Build internal confidence to respond to complex workplace behaviour
Bullying, gaslighting, manipulation, and aggressive behaviour don’t just impact individuals — they undermine trust, increase risk, and place pressure on HR, managers, and leadership teams.
The challenge?
Many of the people responsible for addressing these behaviours haven’t been equipped to do it safely, consistently, or with empathy.
That’s where The People Practice comes in.
Our Train-the-Trainer Programme equips internal leaders with the knowledge, frameworks, and practical tools to manage complex behaviour with confidence and care.
We help your team:
Recognise early signs of high-risk behaviour
Respond with professionalism and clarity
Understand the human impact behind the behaviour
Prevent escalation and create safer outcomes for all
This isn’t generic leadership training. It’s trauma-aware, behaviour-focused development that builds long-term capability and wellbeing from the inside out.
Who is this for?
HR Directors and Business Partners
Senior and Middle Managers
Team Leaders
C-Suite Executives
Wellbeing Leads / EAP Coordinators / OD Specialists
Why The People Practice?
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30+ years of trauma-informed, frontline expertise
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Practical, real-world tools — not just theory
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Customised to your policies, people, and culture
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Values-led and impact-driven
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Bullying — both overt and subtle
Verbal abuse, threats, or repeated hostility
Gaslighting and psychological manipulation
Peer or staff-manager conflict
Microaggressions and cumulative harm
Sexualised comments or inappropriate jokes
Complex disclosures from distressed staff
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Core Modules:
Understanding complex interpersonal behaviours
Trauma-aware approaches to conflict
Psychological safety in difficult conversations
Safe disclosure and first-response skills
Power, bias, and conflict dynamics
Escalation pathways: when and how to act
Preventative leadership techniques
Optional Add-ons:
Digital harassment and cyberbullying
Family violence: recognising and responding
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1. Discovery & Customisation
Understand current challenges, gaps, and goals
2. Train-the-Trainer Intensive
In-person, online, or blended delivery
Builds deep understanding and real-world skill
Increases consistency and confidence in trainers
3. Toolkit Development
Recognition guides
Conversation scripts
Escalation flowcharts
Manager checklists
Reflective practice tools
4. Ongoing Coaching & Support
Tailored follow-up coaching as your team puts learning into practice
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In-house capability to manage complex behaviour
Safer, trauma-aware responses
Fewer escalations and grievances
Stronger psychological safety and culture
Practical tools managers can actually use
